Privacy policy


consent

The Website (https://www.quantumkitchen.ca) and it's content is owned by Quantum Kitchen Countertops Ltd ("Company", "we", "us").  The following privacy policy governs the manner in which we may collect, use, maintain, and disclose information provided by users ("Customers", "you").  This privacy policy applies to the website and all products and services offered by Quantum Kitchen Countertops Ltd.

By using our website, you indicate your consent to this privacy policy.  If you do not consent to this privacy policy, please do not use our website, products, and/or services.​


Use of Cookies

Our website may use "cookies" to enhance user experience.  Cookies are placed by your web browser into your hard drive for record-keeping purposes and to occasionally track information.  You may choose to set your web browser to warn you if cookies are being sent, or to refuse the collection of cookies.

Cookies may also be used by third party services such as advertising or other content that links to external websites.  For information about the policies for these services, please visit their individual websites.


Information collected

We may collect personal information from users such as your name, email, phone number, city, and province/state; and non-personal information such as browser name, type of computer, operating system, and internet service providers.  Personal information is collected by visiting and interacting with our website and its content such as filling out a form, and/or providing a comment, image, video, or any other form of submission.

By providing us with personal and/or non-personal information, you allow us to store and use the information we receive.

Please note that users are allowed to browse our website anonymously.  Personal information is only collected if voluntarily given to us by the user.  You may refuse to provide your personal information; however, it may limit your experience with the website.


Photos

We may take photos of your countertops before, during, and after production.  These photos will be used to track progress, and photos of the finish product may be promoted on our website.  Should you not want photos of your countertops included on our website, please advice us of your preference.


​Confidentiality

The personal information you share with us will remain confidential.  However, please note that we may disclose such information if required by law or in good-faith belief that such actions are necessary to protect and defend our rights and/or property, our customers, or as a response to any real or perceived violation of this privacy policy or any other terms of use agreement with us.


Use of collected information

Quantum Kitchen Countertops Ltd may collect and use personal information for the following purposes:

  1. Improve customer service: information you provide will help us respond to your service and support requests.
  2. Personalize user experience: we may use information to understand how our users use the services provided on our website.
  3. Improve our website: feedback you provide may be used to improve our website, services and products.

We may use the email address provided to us to send our customers information and/or updates that pertains to their order.  It may also be used to respond to questions, concerns, or other requests.


Anti-spam or sharing of personal information

​We will not sell, rent, trade, or share your personal information.  We may use third-party services to help us operate our business or administer activities on our behalf.  We may share your information with these third-party services for those limited purposes, provided that we have received permission from you.


Changes to the policy

Quantum Kitchen Countertops Ltd holds the right to update this privacy policy at any time.  We will revise the date found on the bottom of this page when updates occur.  Please refer back to this page to become aware of any changes made.  By continued use of our website, you accept the policy and any changes that may occur.  If you have any questions regarding this privacy policy, please contact us at sales@quantumkitchen.ca.


​Last updated on December 30, 2017